Remote customer service system - List of Manufacturers, Suppliers, Companies and Products | IPROS

Remote customer service system Product List

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No app needed! A concierge will guide you remotely through the facility with "Rimoshel."

Remote store guidance is possible! No app is needed for viewing! It's the new normal for inquiry hooks, COVID-19 measures, and facility PR.

"Rimoshel" is a service that allows remote customer service in a VR space. As long as you have an internet connection, you can access it via URL on a PC, smartphone, or tablet, making it easy to share through email, LINE, QR codes, etc. It creates opportunities for online customer service and serves as a hub for real-life store visits. 【Features】 ■ Equipped with automatic guidance function using avatar AI ■ Accessible anytime on smartphones and PCs "without an app" ■ Includes video call functionality ■ Standard reporting features such as visit counts and duration of stay ■ Easy implementation by simply placing a URL on your homepage *For more details, please check the related links or feel free to contact us.

  • VR/AR
  • Remote customer service system

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Remote Window System "Tele-Mado"

With Tele Window, both the appearance and the support are life-sized.

Tele-window is an online consultation, remote customer service, and television window system that allows for life-sized interactions as if a person were right in front of you. It is a system that can further expand business possibilities through the nationwide expansion of available reception windows and online consultation support from specialized staff. It is also compatible with on-premises, closed networks, internal LANs, VPNs, and intranets.

  • Video conferencing system
  • Remote customer service system

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